Contact us

 

Report Your Ukash Stolen

If your Ukash has been stolen contact Ukash immediately on 00800 247 85274
(24 hours, Germany only, calls from landlines are free)

For all other enquiries contact Ukash Customer Services on 00800 000 85274. The call centre is open daily from 9:00am - 1.00am CET

If you are not happy with the Ukash response you can ask for your case to be escalated as a complaint. Find out more about how we manage complaints here.

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Press and Media Enquiries

For Press and Media Enquiries, please contact:

www.ukashbusiness.com

Customer Service Enquiries

You can find help and FAQs here.

Click here to Contact Customer Services by telephone or email.

 

 

Merchant enquiries

If you'd like to find out more about offering Ukash as an alternative way for your customers to pay, please visit our Ukash business site for more information.

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© 2006 - 2012 Smart Voucher Limited. All Rights Reserved.

Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 900007, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.

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