Under 18 vouchers in UK and Ireland

Ukash are changing the process for replacing under 18 vouchers that have been incorrectly issued by PayPoint outlets. You should check your voucher is for Over 18 use before leaving the PayPoint issuing shop. Over 18 vouchers have 001 (UK) or 027 (Ireland) in digits 7,8 and 9 of the 19-digit Ukash voucher code. The shopkeeper can replace the voucher immediately if it has been issued incorrectly. However, if you leave the shop vouchers will only be replaced using the Ukash Consumer Voucher Replacement process ( see Ukash FAQs).

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Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 900007, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.