Ransomware / Anti-virus / Illegal Downloads

  • Criminals are infecting the personal computers of users after they visit infected web sites. The malware encrypts data on the hard drive and the criminals then ask for a 'ransom' to be paid by Ukash vouchers to remove the encryption. They sometimes claim to be from the police or copyright protection organisations.
  • DO NOT give Ukash to these criminals as you will lose your money and may not have the encryption removed. Seek advice from your anti-virus supplier regarding removal of this malware from your computer.
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Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 900007, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.

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