19-03-2009

20% ONLINE SHOPPERS ‘NOT SURE’ THEY HAVE BEEN VICTIMS OF FRAUD

Ukash is advising consumers to increase safety when shopping online, as survey reveals one in five online shoppers are unsure whether they have been affected by fraud. 

According to a poll from international online cash payment solution Ukash, one in five online shoppers confess to be "unsure" whether they have been affected by fraud, leading to concerns that consumers are failing to keep a careful eye on their online spending. 

The survey, carried out by Ukash amongst 1,000 online shoppers*, revealed that 95 per cent of UK shoppers surveyed view card fraud and identity theft as a major concern. Of those, 14 per cent confess to not taking measures to protect themselves from fraud. The same study showed that 21 per cent of the respondents are "not sure" if they have ever been a victim of online fraud.

Despite the credit crunch, online shopping continues to grow and Ukash is advising consumers to increase safety when paying online. Mark Chirnside, CEO of Ukash warns: "During these difficult times customers are being more careful about what they spend their money on, but it seems they are still not being watchful enough about how safely they spend it. Online fraud is a real and continuing threat and consumers can lose thousands of pounds as a result of identity theft. Many of our customers have come to us after experiencing fraud as they can spend online anonymously, without using cards. But there are still millions of online shoppers putting themselves at risk every day."

As an online payment method, Ukash offers a solution to the problem of credit card fraud. Cash is exchanged for a prepaid voucher containing a unique 19-digit number used to pay online. No bank or card details are ever exposed and therefore the lingering fear of credit card fraud is eliminated.

Ukash vouchers are available from convenient locations across Europe and South Africa and can be redeemed on hundreds of lifestyle, shopping, Voice over IP, social networking, virtual worlds as well as gaming and gambling websites.

* Independent survey conducted in November 2008

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