Protect your Ukash

Protect your Ukash

IMPORTANT –  Fraudulently placed advertisements have appeared in some newspapers offering cash in return for your opinion on Ukash. DO NOT RESPOND - these advertisements have not been placed by Ukash.

Ukash is not currently accepted as payment at eBay; do not give out Ukash voucher details to any eBay sellers.

Keep your Ukash safe! Only Combine, Split or Convert your vouchers using Ukash Tools and never email your 19-digit Ukash number.

When spending Ukash only enter your voucher number at a secure site. Look for the 'padlock' icon on the screen and check that the website address begins https. If you're not sure if a website is genuine contact Ukash Customer Services before entering your voucher number or download a complete list of the places that you can spend Ukash.
(You will require Adobe Acrobat Reader to view and print the document)


DO NOT provide any Ukash voucher numbers or personal details at these known ‘phishing’ sites:

auctions-ukash.com
ukash-auction.uk.com
ukash-auctions.com
ukashauction.net
ukashauctions.net
ukash-auction.co.uk
uk-ids.com
uk-ids.net


Report a Fraudulent Site

If you believe a site is fraudulent email Ukash and we will investigate.


Ebay

Ukash is not currently accepted as payment at eBay; do not give out Ukash voucher details to any eBay sellers.


Simple Steps to Keep your Ukash Safe

Never email your 19-digit Ukash number and value to anyone. Ukash Customer Services will only ever ask you for the last 6 digits of your Ukash number when resolving a query.

Only Combine, Split or Convert your Ukash vouchers at this secure Ukash web site: https://direct.ukash.com

Only order Ukash online at https://online.ukash.com.

The only genuine Ukash websites are:

www.ukash.com
www.ukash.es
www.ukash.co.uk
www.ukash.de

Never be tempted to provide Ukash voucher details or personal details at any other sites.


General Tips on Staying Safe Online

Secure Site

You should only ever carry out confidential transactions over secure internet connections.

There are two ways you can see if you have a secure connection:

1 The first few characters of the web address in your address bar will change to https – the ‘s’ stands for secure.

2 You’ll see a little padlock icon, in the locked position, appear in the top or bottom right-hand corner of your screen.

'Phishing' Emails

Don’t be fooled; emails and websites might not be what they seem. You may receive emails or be directed to websites that ask you to enter your personal information. The aim of many of these email scams is to take you to websites that may look genuine but are set up to collect personal or financial information.

If you receive an email that asks for your personal information, do not click on any link or provide any details; a genuine company will not ask for these details by email.

Protect your computer

Install anti-virus, anti-spyware and firewall software on your computer and keep it up to date.

Never open email attachments if you don't know who they're from

Find out more information on staying safe at sites such as GetSafeOnline or www.microsoft.com/protect


  • Sign Up
  • Sign up here for Ukash updates and offers.

    • Do you feel your credit card details are safe when shopping online?