You can request a refund if your Ukash is still valid and unused
except in Brazil and South Africa. Ukash issued in South Africa or
Brazil cannot be refunded due to Reserve Bank regulations.
Complete the Consumer Refund Application Form and
send it with a copy of the original Ukash voucher receipt to Ukash
to the address on the form.
Refunds can be requested up to 7 years after vouchers are
issued, subject to fees. See Ukash Terms and Conditions for more
information.