How long does the Card take to arrive?

The time that a card takes to reach you will depend on the postal system in your country of residence. 7 to 14 days is a reasonable expectation for delivery to a European country.

 

Should you not receive your ATM card within the specified time and would like to follow up on its delivery please contact the UkashOut Helpdesk Team at Service@ukashout.com.

 

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Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 900007, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.

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