I Can’t Get Ukash in a Shop?

If you have a problem getting Ukash from a shop that's listed on the Ukash website please try the following:

 

  • If there's a coupon on the Ukash website print it and take it into the store to help the shopkeeper
  • Suggest that they look on the terminal menu for Ukash - you may need to spell it for them U-K-A-S-H, and it's normally found under Prepaid Products, or Cash Vouchers or E-Vouchers.

 

If you still have a problem please make a note of the shop name and address, the date and time and if possible the name of the person. Then contact Ukash Customer Services who will investigate.

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Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 900007, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.

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